Introduction

Our Privacy Statement outlines how we collect, use, and protect the personal information generated or provided through this Website and our products or services. The following sections detail the scope of our Website Privacy Statement.

General

This Website Privacy Statement (“Privacy Policy”) is an integral part of the Terms and Conditions of Website Use (“Terms and Conditions”) under which any personal data collected through this Website is processed. By accessing this Website, you acknowledge and agree to these Terms and Conditions and our Privacy Statement.

Please note that this Website uses cookies to enhance user experience and for statistical and analytical purposes. For more information on how we use cookies, please refer to our Cookie Policy.

SPINFRA PTY LTD is the controller of all personal data processed in accordance with this Privacy Statement. Your continued use of the Website confirms that you have read, understood, and consented to the processing of your personal data as outlined in this Privacy Statement and Terms and Conditions.

Definition

“Personal Data” refers to any information related to an individual who can be identified either directly or indirectly from that data and any other information held by our Company or its representatives or service providers. This includes factual details, opinions about an individual, and any Company-related intentions concerning an individual.

Types of Information We Collect

SPINFRA may process personal data based on the following categories of information:

• Information collected through our Website
• Data obtained from our business activities
• Information gathered through the manufacture and sale of our products or services

Collection of Personal Data

We collect personal data that you provide when using the Website. Many of our business activities require us to collect personal data to fulfill our services or obligations. This includes:

1. Information You Provide to Us

This may include, but is not limited to:

• Name, address, telephone number, email address, job title, employer, and other relevant details.
• Information provided through Website interactions, such as contacting us, applying for jobs, subscribing to newsletters, commenting on content, or uploading/downloading materials.
• Any details shared in online forums (Note: SPINFRA does not combine forum activity with personal data from user accounts).

2. Information We Collect or Generate About You

• Contact history used for inquiries to ensure customer satisfaction.
• Activity data regarding document permissions, access logs, and modifications.

3. Information from Other Sources

• Cookies and technical data collected during Website visits (Refer to our Cookie Policy).
• Anonymized data processed for research and analytical purposes.

4. Protection of Children’s Privacy

• Children under 16 should obtain parental/guardian consent before submitting personal data.
• SPINFRA complies with all applicable child protection laws in the regions where it operates.
• If a minor submits personal data, we are not responsible for its collection but will take appropriate measures where required by law.

Purpose of Processing Personal Data

SPINFRA may process personal data for one or more of the following reasons:

• To enhance Website functionality and user experience.
• For customer and stakeholder administration.
• To send newsletters and relevant updates.
• To communicate about our products, services, and business.
• To comply with legal obligations and industry regulations.
• For cybersecurity measures, including preventing cyber threats and unauthorized access.
• To assess job applications and recruitment purposes.
• For setting up user accounts and access management.
• For security monitoring, statistical analysis, and fraud prevention.
• For research, development, and marketing initiatives.

Legal Basis for Processing Personal Data

We process personal data under the following lawful bases:

• Contractual necessity – To fulfill obligations to our clients.
• Legal compliance – To adhere to applicable laws and regulations.
• Legitimate interests – To improve our business operations and security.
• User consent – Where required, such as for marketing purposes.

Marketing & Opt-Out Options

If you do not wish for your personal data to be used for direct marketing, you can opt-out by emailing mail@spinfra.com.au.  Additionally, all marketing communications contain opt-out instructions.

How We Safeguard Your Information

We take extensive precautions to protect your personal data against unauthorized access, misuse, or loss. Our security measures include:

• Restricted access to personal data within our organization.
• Secure storage and encryption protocols.
• Regular audits and compliance checks.
• Employee training on data protection and confidentiality.
• Physical security measures for data storage locations.

Data Retention Policy

We retain personal data based on the following criteria:

• Retention period required for business purposes, such as fulfilling a contract.
• Legal and regulatory requirements dictating mandatory retention periods.

Your Rights Over Your Personal Data

As an individual, you have the following rights:

• Access – Obtain information on the personal data we hold about you.
• Correction – Request corrections to inaccurate or incomplete data.
• Deletion – Request data erasure where appropriate.
• Restriction – Request limited processing of your data.
• Objection – Object to data processing based on legitimate interests.
• Data portability – Request personal data in a machine-readable format.
• Withdrawal of consent – Withdraw consent where applicable.
• Lodge a complaint – File a complaint with the relevant data protection authority.

To exercise these rights, contact mail@spinfra.com.au.

Questions & Concerns

If you have any concerns or inquiries regarding your personal data, please email mail@spinfra.com.au. We strive to address privacy-related questions promptly and effectively.

Updates to This Privacy Statement

SPINFRA may update this Privacy Statement periodically without prior notice. Continued use of the Website signifies acceptance of the revised Privacy Policy.